Residential Childrens Services

Service Description

At Illuminate Care, our residential services provide safe, stable, and nurturing homes for children and young people aged 8 to 18 who have experienced disruption, trauma, or loss. We don’t just offer a place to live — we offer a place to heal, grow, and thrive. Each of our homes is grounded in love-led, trauma-informed practice, where relationships come first. We build consistent, trusting connections through natural, everyday interactions, supporting young people to rebuild their sense of self, security, and belonging. From shared meals and bedtime routines to birthday celebrations and quiet conversations, our care is intentional, respectful, and heartfelt. All of our residential care staff are fully trained in Therapeutic Crisis Intervention (TCI), equipping them with the skills to respond to challenging behaviour with empathy, patience, and therapeutic understanding. This ensures every child feels emotionally and physically safe, even in moments of distress. We create individualised, child-centred care plans that reflect each young person's unique experiences, identity, and aspirations. Our team works in close partnership with social workers, families, therapists, educators, and other professionals to provide joined-up, wraparound support that meets each child exactly where they are. Our homes focus on: Emotional healing through consistent, relational care Stable routines and structure to foster safety and predictability Family work and contact support, where appropriate and safe Life skills development, preparing young people for future independence Therapeutic input, including access to counselling, creative therapies, and emotional regulation work Education and achievement, with dedicated support for reintegration or alternative provision Cultural, identity, and SEN awareness, ensuring inclusive and respectful care for all We know that every young person in our care carries a story — and we are privileged to walk alongside them in their next chapter. Whether a child is with us for a few months or for the long term, we aim to provide them with unconditional positive regard, high aspiration, and a deep-rooted sense of being cared for and about. At Illuminate Care, our homes are built on the belief that love, trust, and consistency can transform lives. Our residential services are not just about managing behaviours — they’re about restoring hope, building confidence, and lighting the way forward.