Supported Accommodation

Service Description

At Illuminate Care, our supported accommodation for young people aged 16–18 is more than just a place to stay — it’s a nurturing, love-led environment where each young person is seen, heard, and valued. We create homes where natural interactions and meaningful relationships foster a deep sense of belonging, trust, and safety. Our approach is grounded in compassion, structure, and consistency, underpinned by the Therapeutic Crisis Intervention (TCI) model, ensuring all staff are trained to respond with empathy, understanding, and skill in every situation. This promotes emotional regulation and strengthens each young person’s ability to navigate life’s challenges. We work closely with the young person, their families, and professionals to build a bespoke support package that reflects their unique needs, strengths, goals, and cultural background. Whether they need intensive emotional support, help with education or employment pathways, or practical life skills development, we adapt our services to meet them where they are — and help them move forward with confidence. Our day-to-day interactions are intentionally natural and nurturing — whether it’s sharing meals, doing laundry together, supporting with budgeting, or simply chatting about their day. These everyday moments form the foundation of healthy attachment, emotional healing, and growing independence. We provide: 24/7 access to staffing with consistent, trusted adults TCI-trained staff to ensure trauma-informed, de-escalation-focused support Individualised independence and transition plans Family liaison and support, maintaining and restoring key relationships where appropriate Access to education, training, and therapy through internal and external professionals A focus on life skills, community integration, and emotional resilience Our homes are safe, welcoming, and inclusive – real homes, not units – where young people can experience stability, make mistakes without judgement, and feel genuinely supported. At Illuminate Care, we believe in the power of love-led practice. We don’t just support transitions — we walk alongside young people as they prepare for adulthood, offering them the stability, respect, and belief they deserve.